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If your order hasn’t arrived, it may still be on its way. Please check your tracking number for updates. If you can’t find the tracking details or it shows no progress, contact our customer service and we will help you find out where your order is.

No, we usually do not deliver on public holidays. If you place an order during a holiday, it will be processed on the next working day.

Most likely, yes. You can check by entering your postcode at checkout. If we can’t deliver to your area, we will let you know before you confirm your order.

Not all orders are eligible for next-day delivery. It depends on the product, your location, and the time you place the order. Please check the delivery options at checkout to see if next-day delivery is available for your order.

Yes, in most cases, someone needs to be present to sign for the delivery. This helps ensure your order arrives safely. If you can’t be there, you can ask someone you trust to receive it for you.